Arp Terms of Service

Effective date: September 2026

Agreement and operator

These Terms govern your use of Arp, operated by ИП QDigital, Kazakhstan ("Arp", "we", "us"). By using Arp, you agree to these Terms. If you use Arp for an organization, you confirm that you have authority to bind it. If you do not agree, do not use Arp. A separate signed agreement controls where it conflicts with these Terms.

The service

Arp is a procurement workspace with chats, document imports, and knowledge bases. You may connect Google Drive/Docs or Microsoft 365 to import selected documents or sync selected folders. AI features may search, summarize, or generate responses using workspace content.

Connected-account access is read-only: these integrations do not edit, upload, or delete files in Google or Microsoft. They may store and process copies within Arp. Broad read permissions may be needed for browsing and sync, but you choose the sources Arp imports. Background sync may continue until stopped, disconnected, or revoked.

Accounts and acceptable use

You must be at least 18, provide accurate account information, protect your credentials, and use only accounts and workspaces you are authorized to access. Notify us promptly of suspected unauthorized use.

Do not use Arp unlawfully; infringe privacy, confidentiality, or intellectual property rights; upload malicious code; attempt unauthorized access; circumvent access controls; or disrupt or overload the service. You are responsible for activity you authorize and for managing your organization's users and permissions.

Your content and permissions

You retain your rights in documents, chats, and other content you provide. You confirm that you have the rights and permissions needed to connect accounts, import or sync files, and let Arp and its service providers process them for the requested features. Access to a file in Google or Microsoft does not necessarily give you permission to share it with a workspace or AI provider.

You grant us a limited, non-exclusive license to host, copy, extract, index, transmit, and display your content solely to provide and secure Arp as described in the Privacy Policy. This license ends when the content is deleted, except for restricted retention described there. It does not authorize advertising, sale of your data, or general-purpose AI training.

You control what you share and with whom. Review content and AI outputs before relying on them or making procurement decisions. Outputs can be inaccurate or incomplete and are not legal, financial, or professional advice.

Google, Microsoft, and other providers

Third-party services remain subject to their own terms and privacy policies. You must comply with applicable Google and Microsoft terms and your organization's policies. Arp is independent of Google and Microsoft; their names do not imply endorsement.

You may revoke access at any time. Revocation or third-party changes may interrupt features, and disconnecting does not automatically delete existing imports. Data handling and deletion are explained in our Privacy Policy. We remain responsible for our own obligations under applicable law and our agreements with you.

Our intellectual property

We and our licensors retain rights in Arp's software, branding, and service materials. We give you a limited, non-exclusive, non-transferable right to use Arp during your authorized subscription or pilot, subject to these Terms. No ownership of your underlying documents transfers to us. AI output may not be unique or eligible for intellectual property protection.

Fees and pilots

Access is free unless you agree to a paid plan or separate order. A pilot's duration and usage limits are communicated when you enroll. Paid orders specify the price, billing schedule, applicable taxes, renewal, cancellation, and refund terms. You may end a free pilot at any time.

Any paid plan's charges and billing terms will be disclosed and agreed before charging you. We will not automatically convert a free pilot to a paid subscription without your agreement.

Availability and changes to the service

We may update, change, or discontinue features. Unless a separate signed agreement provides otherwise, Arp has no service-level agreement or uptime guarantee. Maintenance, outages, and third-party restrictions may interrupt access or delay sync. Keep independent copies of important documents. We will provide reasonable advance notice of material discontinuation where practicable.

Suspension and termination

You may stop using Arp and request account closure at any time. We may suspend or terminate access for material violations, unlawful activity, security threats, or unpaid agreed fees. Where practicable, we will explain the reason and allow an opportunity to resolve it; immediate action may be necessary for urgent security or legal reasons.

On termination, your right to use Arp ends. We stop connected-account access and handle retained data under the Privacy Policy. Where lawful and practicable, we will provide a reasonable opportunity to retrieve your content. Accrued payment obligations and provisions intended to survive termination remain effective.

Disclaimers

To the extent permitted by law, Arp is provided "as is" and "as available", without warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. We do not guarantee that outputs, imports, or sync results are complete or accurate. These disclaimers do not remove rights or warranties that law does not allow us to exclude.

Liability

To the extent permitted by law, neither party is liable for indirect, consequential, special, or punitive losses arising from these Terms, including lost profits or business opportunities.

Our total aggregate liability arising from Arp or these Terms is limited to the greater of USD 100 or the fees you paid to Arp in the 12 months before the event giving rise to the claim. These exclusions and limits do not apply to fraud, willful misconduct, or liabilities that cannot legally be limited or excluded.

Indemnity

To the extent permitted by law, a business customer will defend and indemnify Arp against third-party claims and reasonable costs arising from its unlawful use of Arp or content it supplies in violation of another person's rights. This does not cover claims caused by Arp's own breach or misconduct. We will notify you promptly, allow you to control the defense with competent counsel, and reasonably cooperate. A settlement imposing obligations or admissions on us requires our written consent, not to be unreasonably withheld.

Governing law and disputes

Unless a separate signed agreement specifies otherwise, these Terms are governed by the laws of the Republic of Kazakhstan, and disputes are subject to the competent courts of Kazakhstan. Mandatory rights and jurisdiction rules that cannot be waived remain applicable. These Terms do not require arbitration. Please contact us first so we can try to resolve a dispute informally.

Changes and contact

We will post revised Terms with an updated effective date and provide advance notice of material changes through Arp or email. Changes apply prospectively. Where legally permitted, continued use after the effective date means acceptance; otherwise we will obtain the required agreement. If you disagree, stop using Arp and request closure.

Questions or notices: threegiskz@gmail.com.